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Bike Angels Community AMA 2023
UPDATE: This is thread is closed for new AMA questions. Feel free to add kudos to any unanswered questions! We’ll continue to monitor this thread, and of course the community is always open for members to post new topics and feedback.Big Thanks to Angels that joined in the conversation! Our first AMA is live—drop your questions below.🎉 As a reminder, our AMA is more passive than a traditional AMA, and will remain open for one week. Some helpful links: Community Guidelines Community FAQ Robert's Intro Remco's Intro Eliza's Intro robert_halo | Robert 13,165 Lifetime Points (As of today I have 11,415 lifetime points. But just wait until tomorrow....) Internal Mega Angel Software Engineer — Lyft Transit and Bikes I’m Robert, and I'm a strong believer in Bike Share as something that makes the world a better place. I use it and public transit all the time. The benefits in terms of pollution reduction, fewer cars on the road, etc. are fantastic. I also really love meeting other Angels. There's something wonderful about seeing the other person also dashing between stations and staring at their phone the same way that I do. We are all ages, all backgrounds, and all genders. We are often intense, but Doing Good. Hoping to meet more and more folks while out moving bikes. Although I don’t work on Bike Angels directly, I'm an active internal user (over 12k points), and I actively give early feedback and try my best to catch things and represent folks in the Angel community. Ask me Anything. Remco | Remco 3,674 Lifetime Points Community Mega Angel Software Engineer — Bike Angels I’m Remco, and I’ve worked on the Bike Angels Team for more than 3 years. Most recently, I’ve been working on tools that help the team simulate rides and ride conditions. My lifetime score is 3276; Even though we can test Bike Angels features just through software in our pre-production environment, I really want to go out to earn some points every week because it feels different if you need to bike and walk for your points. I find reading the balance between what's needed for the system and fun to do for the riders challenging, and seeing people get really caught up and excited about Bike Angeling super rewarding. Ask me anything. eliza | Eliza 206 Lifetime Points Redeemable Rewards Expert UX Designer — Bike Angels I’m Eliza, and I’ve been working on Bike Angels for two years as a UX designer on the Bike Angels Team. I work with the team to think of ways to improve the Bike Angels experience and hopefully make it more engaging. Most recently, I’ve been working on the new redeemable rewards structure. I'm a Bike Angel in San Francisco, a landscape with a lower density of points due to lower bike density, so my experience is a bit different than Angels in New York. I've travelled to New York various times to better understand Bike Angel point earning patterns, study point discrepancies between neighborhoods, and get a better sense of how efficient NYC Angels actually are! Ask me anything.Let's get to know each other a bit more!
Hello Bike Angels! My name is Sef and I work on the Bike Angels team, tinkering behind the scenes with many of my great teammates. We are super excited to be launching our Bike Angels Community and even more jazzed about adding all our Angels and riders in the future. As we grow the Community we want to incorporate your ideas for what would make this a helpful and fun space to check out. So always be open with what you want to find in the Community and we will see if we can make it happen. To get started, we want to get to know YOU. What got you excited about Bike Angels in the first place? What keeps you riding today? What is your favorite leisure trip when you aren’t hustling for points? (extra street cred for photos of your favorite spot or ride) Post your answers for the questions above in the thread so we can all get to know one another! P.S. We had an open bug where when you logged out the site would remove your profile picture, but this is fixed now. As you introduce yourself be sure to add a profile photo to your account. Looking forward to getting to know you all!
Don't do it!
Logically, signing up for Pink would remove you from Bike Angels, right? Why would Lyft undermine Bike Angels when they are doing such a poor job of balancing the bikes? FREE UPGRADE All the perks, all the glory because you're a valued Citi Bike® member,we're offering you a free upgrade to aLyftPink annual plan.Bike Angels Community Guidelines
Bike Angels Community Guidelines When you participate in our online Community, you’re contributing to a community that puts people first. Where everyone is treated with equal respect and kindness. The kindness and safety of our Community is important to us. To keep our Community as helpful and respectful as possible, we expect that you abide by our Lyft Support Communities Terms, including these Bike Angels Community Guidelines. Join In Speak up with feedback and helpful answers. Whether you’re sharing your bike ride, expressing a concern, or bringing attention to an issue that impacts our Community, your voice helps make our time together even better. Always use appropriate and respectful language when participating in the Community. Avoid racist, sexist, abusive, harassing, defamatory, pornographic, threatening, obscene or otherwise offensive language that could be considered detrimental to anyone. Do not post content that is illegal, or intended to promote an illegal act of any kind, including violations of intellectual property rights, privacy rights or proprietary rights. Do not post links to malware, viruses, or otherwise malicious material. Do not post content that involves advertising or other commercial or sales activities, such as contests or sweepstakes. Do not claim to be a representative of Lyft or any of its bikeshare programs such as Citi Bike, Bluebikes, or Bay Wheels. Do not share ways to game or cheat the Bike Angels system or rewards. Community Etiquette Before posting a question, check to see if anyone else has experienced the same issue and already posted somewhere in the Community. There may be an accepted answer waiting for you. Sidestep the desire to double post. Lyft will remove duplicate threads or posts created by a user. Be sure that the thread you are posting on is relevant to your question or topic. Please only post what is relevant to the thread and avoid discussing personal details or topics. If you have multiple questions or topics, create a new thread or find one that is related. Adding additional questions into existing threads clutters that conversation. Keep in mind that what you post can be seen by all users. Please do not post personal information such as name, address, social security number, email address, or credit card number, of you or other persons, and don’t solicit personal data from others. Reporting inappropriate content If you see a community post you think is inappropriate you can click on the dots and then Report Inappropriate Content. Please also report inappropriate private messages you receive by clicking the gear icon, then ‘Report as Inappropriate’ at the top of the message. What if these guidelines aren’t for me? Behavior that violates our Community Guidelines outlined above is not welcome when you’re joining in on the conversation with other riders. Anyone who doesn’t follow these guidelines, our Lyft Support Communities Terms, or Lyft’s Terms of Service may be banned from the Community or have their posts edited and/or removed by the moderation team.
Points per hour, are you doing well?
Has anyone in NYC been able to make 90 angel points in an hour? Because I figured that's about minimum wage, so therefore it's one way to measure your success. I can't seem to even make 90 points in 2 hours. Curious to hear about other bike angels with this in NYC. Perhaps it's easier in other areas, or different times, & being in better shape helps too.
Moral Dilemmas in Bike Angel Land
I often find myself in the following dilemma. I am moving a bike from one location to another, and the destination is pretty strapped for bikes. (In fact, sometimes there is a person waiting around for a bike to arrive when I show up.) The problem is that the bike is in sorry shape (for example, the gearing has a problem, etc.). I feel bad about flagging a repair issue that will take the bike out of service when bikes are needed; at the same time, repairs are needed. How do others handle this situation?
Favorite Street In NYC
Hello fellow Citi-bikers! If you are reading this article I assume you love citi biking and have probably done it enough to know what roads you enjoy and what roads you don't. The other articles I have seen so far are more serious and I felt like it would be fun to discuss more lighthearted topics. Hence, I am here asking for everyone's favorite roads to bike on in NYC. Personally, I am a big fan of 5th Ave headed south from 40th Street. It is all downhill and although there is no bike lane, riding the bus lane makes it exhilarating and passing the Empire State Building offers some nice scenery. I am also a big fan of Park Ave headed north from Union Square. I am not from NY, so as a child I always heard about Park Ave and to think that I can now bike on one of the worlds most famous roads is a fantastic feeling. There are plenty other roads that I enjoy riding on but I would like to hear from other people what they enjoy. If you have a road in mind leave a comment and I look forward to reading some of the responses 🙂
