Forum Discussion

K-MAN's avatar
K-MAN
Resourceful Rider
4 years ago

Rewards

Are the rewards program real? I haven’t received any rewards this far despite applying for them twice. And haven’t received a response from Citi support on my questions either. Too good to be true?

  • You mean the water bottle, gloves, etc? Yes, they are real (I got my backpack in May), but they take a while. It helps to keep prodding them…..

  • AJ's avatar
    AJ
    Resourceful Rider

    I never received my pins, or water bottle and if you go through the help systems they don't know what to do. I don't think they send them out anymore