Collection Complete !
Welp. This completes the collection for now (I think). It's been a fun ride and a great journey. I will continue to utilize Citi Bike for my daily commutes and look forward to any upcoming rewards down the line, the system sure has come a long way. Thank you to much to Jess and team for being so persistent and making sure I got all my rewards in. See everyone out there!Is it worth returning an ebike/scooter to a dock?
This might be news to our NYC friends, but in Chicago you can leave an ebike/scooter just about anywhere. Knowing whether returning an undocked ebike/scooter to a station is a net reward or not depends on how far away the dock is (X-axis, in minutes) and the points offered (Y-axis). I thought it would be interesting to make a chart for that: Bike Angels points valued at $0.20/point (based on 150 pts reward $30 Lyft credit) Red is bad (the ride fee is more than the reward), green is good, and yellow's kind of a wash. For ebikes it's easy to guess because reward is $0.20/pts and cost is approx $0.20/min. Scooters are more expensive so it's a bit tricky to calculate in your head, but aiming for 2x sounds good (e.g. if your trip is 2 minutes you should be looking for 4 pts).
Cleanup of Citibike Stations
I am a Bike Angel and Co-founder of NYC CLEAN Volunteers. We often clean out Citibike stations as part of our neighborhood cleanups because litter gets trapped and rarely gets picked up. Facebook.com/groups/nyccleanvolunteers. I posted a before and after photo from a chronically problem area at 28th and Lexington on our FB page.$144 a Year for Divvy
$144 a Year for Divvy, and without exaggeration, the system, and bikes are in the worst condition since the program's inception. Just saying. Not sure how the Paris bike share system, Velib, could apply to here, but the app is more robust, and their lightweight eBikes are fantasticLet's get to know each other a bit more!
Hello Bike Angels! My name is Sef and I work on the Bike Angels team, tinkering behind the scenes with many of my great teammates. We are super excited to be launching our Bike Angels Community and even more jazzed about adding all our Angels and riders in the future. As we grow the Community we want to incorporate your ideas for what would make this a helpful and fun space to check out. So always be open with what you want to find in the Community and we will see if we can make it happen. To get started, we want to get to know YOU. What got you excited about Bike Angels in the first place? What keeps you riding today? What is your favorite leisure trip when you aren’t hustling for points? (extra street cred for photos of your favorite spot or ride) Post your answers for the questions above in the thread so we can all get to know one another! P.S. We had an open bug where when you logged out the site would remove your profile picture, but this is fixed now. As you introduce yourself be sure to add a profile photo to your account. Looking forward to getting to know you all!Happy New Year 2024 Bike Angels !
Here's to a Happy New Year to all the Bike Angels out there and especially Jess and team who's been striving to resolve all our problems and making the experience better. (I still haven't gotten my bag but that's a story for another time lols). Anyways, keep racking up those points and I have faith that the system will continue to get better. Overall, my experience has been good/great aside from maybe 2-3 issues throughout my decade long membership. I hope others are enjoying it as well as Citi Bike has become quite an important and entrenched way of life for most of us in our commutes to work/school, etc. See you all on the road!
Hi Bike Angels! New Mod Here!
Hi there everyone! Iwanted to introduce myself to y'all! My name is Omar and I am a new moderator here to help out the Bike Angels Community alongside Jess, Jenn, and all the other lovely people you have talked to here at Lyft. I loved biking as a kid and will still try to when I can but most days I am a homebody. A few more things about me professional wise: Currently studying Cyber-security and Information Systems Worked in QA, CX, and CM roles for 6 years (combining all of those experiences) Worked at 3 startups previous so I am a problem solver that will reach out to whomever I can to figure out a solution I am so SO excited to listen to your ideas and contribute to discussions. While I am here to facilitate healthy talks and "be a moderator", my main goal here is to make sure you feel heard no matter where you live and to be as transparent as I can, when I can. If you all ever want to have a quick chat about cats, Valorant, or you know....this very program! go ahead and reply to my post or send me a DM!Bike Angels Community AMA 2023
UPDATE: This is thread is closed for new AMA questions. Feel free to add kudos to any unanswered questions! We’ll continue to monitor this thread, and of course the community is always open for members to post new topics and feedback.Big Thanks to Angels that joined in the conversation! Our first AMA is live—drop your questions below.🎉 As a reminder, our AMA is more passive than a traditional AMA, and will remain open for one week. Some helpful links: Community Guidelines Community FAQ Robert's Intro Remco's Intro Eliza's Intro robert_halo | Robert 13,165 Lifetime Points (As of today I have 11,415 lifetime points. But just wait until tomorrow....) Internal Mega Angel Software Engineer — Lyft Transit and Bikes I’m Robert, and I'm a strong believer in Bike Share as something that makes the world a better place. I use it and public transit all the time. The benefits in terms of pollution reduction, fewer cars on the road, etc. are fantastic. I also really love meeting other Angels. There's something wonderful about seeing the other person also dashing between stations and staring at their phone the same way that I do. We are all ages, all backgrounds, and all genders. We are often intense, but Doing Good. Hoping to meet more and more folks while out moving bikes. Although I don’t work on Bike Angels directly, I'm an active internal user (over 12k points), and I actively give early feedback and try my best to catch things and represent folks in the Angel community. Ask me Anything. Remco | Remco 3,674 Lifetime Points Community Mega Angel Software Engineer — Bike Angels I’m Remco, and I’ve worked on the Bike Angels Team for more than 3 years. Most recently, I’ve been working on tools that help the team simulate rides and ride conditions. My lifetime score is 3276; Even though we can test Bike Angels features just through software in our pre-production environment, I really want to go out to earn some points every week because it feels different if you need to bike and walk for your points. I find reading the balance between what's needed for the system and fun to do for the riders challenging, and seeing people get really caught up and excited about Bike Angeling super rewarding. Ask me anything. eliza | Eliza 206 Lifetime Points Redeemable Rewards Expert UX Designer — Bike Angels I’m Eliza, and I’ve been working on Bike Angels for two years as a UX designer on the Bike Angels Team. I work with the team to think of ways to improve the Bike Angels experience and hopefully make it more engaging. Most recently, I’ve been working on the new redeemable rewards structure. I'm a Bike Angel in San Francisco, a landscape with a lower density of points due to lower bike density, so my experience is a bit different than Angels in New York. I've travelled to New York various times to better understand Bike Angel point earning patterns, study point discrepancies between neighborhoods, and get a better sense of how efficient NYC Angels actually are! Ask me anything.
Points per hour, are you doing well?
Has anyone in NYC been able to make 90 angel points in an hour? Because I figured that's about minimum wage, so therefore it's one way to measure your success. I can't seem to even make 90 points in 2 hours. Curious to hear about other bike angels with this in NYC. Perhaps it's easier in other areas, or different times, & being in better shape helps too.
Favorite Street In NYC
Hello fellow Citi-bikers! If you are reading this article I assume you love citi biking and have probably done it enough to know what roads you enjoy and what roads you don't. The other articles I have seen so far are more serious and I felt like it would be fun to discuss more lighthearted topics. Hence, I am here asking for everyone's favorite roads to bike on in NYC. Personally, I am a big fan of 5th Ave headed south from 40th Street. It is all downhill and although there is no bike lane, riding the bus lane makes it exhilarating and passing the Empire State Building offers some nice scenery. I am also a big fan of Park Ave headed north from Union Square. I am not from NY, so as a child I always heard about Park Ave and to think that I can now bike on one of the worlds most famous roads is a fantastic feeling. There are plenty other roads that I enjoy riding on but I would like to hear from other people what they enjoy. If you have a road in mind leave a comment and I look forward to reading some of the responses 🙂AMA Host Intro: Robert
robert_halo | Robert 13,165 Lifetime Points (As of today I have 13,165 lifetime points. But just wait until tomorrow....) Internal Mega Angel Software Engineer — Lyft Transit and Bikes Although I don’t work on Bike Angels directly, I'm an active internal user (over 12k points), and I actively give early feedback and try my best to catch things and represent folks in the Angel community. The most challenging thing about working with the Bike Angels Team is trying to understand how and why the points map changes, mostly based on guesswork since I'm not on the team. I hear about things like stations with A & B rows of docks and try to figure out if they will make it easier or harder for us to help us Angels make the system more balanced. Bike Angels is rewarding to me, because I love helping other riders get bikes when they need them and docks when they need them. The times when someone is super stressed, and I show up just in time to help them, really make my day. Being an Angel at Lyft is great, because you get to see that the people working here are really dedicated to bikeshare (and shared scooters too)! I feel like I have feet in both worlds: a rider who loves being out on a shared bike, and a member of a team who are passionate about providing shared micromobility.AMA Host Intro: Remco
Remco | Remco 3,674 Lifetime Points Community Mega Angel Software Engineer — Bike Angels I have been doing software testing in some form for most of my career. Within Lyft, I've mostly worked on tooling that allows people across the team to test features, including a tool that helps people take test rides without leaving their desk and simulated ride, which is a load testing tool we also use to continuously ensure service health in our pre-production environment. I'm a father of two girls, so most of my weekends are taken up by schlepping kids from parties to activities and so on, but occasionally I get to go on a date with my partner. I'm an intermittent photographer, but I shamefully have to admit that I've mostly started taking pictures with my phone because phone cameras have just gotten too good. I'm also the main cook in our household, so I can prepare a pretty decent meal. As a proud Dutchman without a driver's license I love getting around on bikes and by transit (not that I have much of a choice) and I love working on a product that helps generate the demand and critical mass that will make cities better for cyclists and pedestrians. Many weekends you can find me biking around on our family bike with two kids in the back seat. I wish it were safer for them to bike on the street. Maybe someday…AMA Host Intro: Eliza
eliza | Eliza 206 Lifetime Points Redeemable Rewards Expert UX Designer — Bike Angels As a UX Designer on the Bike Angels Team, I have the challenge of crafting a program that works for Angels of different engagement and experience levels. Mechanisms and features need to work really well for top-earning Angels, but we also strive to make the program more accessible and understandable for new participants, which can be difficult to balance. After learning about how dedicated Bike Angels are after joining the team a few years ago, I find it incredibly rewarding to work on a system that supports those trying to help other bikeshare users get a bike or a parking spot. It can be very frustrating to not be able to get where you need to go. Outside of biking for Bike Angels, I often cycle on my personal bike using it as my primary transportation (no car here). I'm also an amateur illustrator – you can find me at an independent comic book store most weekends. I love Desert Island Comics in Williamsburg!Where do you like to ride in the Spring? 🌸
Spring has sprung, and we’ve dropped thousands of classic Citi Bikes on the streets. Have you seen any fresh bikes during your travels? The cherry blossoms are beginning to peak. Track them here. 🌸 Where are your favorite places to ride when things are warming up?Moral Dilemmas in Bike Angel Land
I often find myself in the following dilemma. I am moving a bike from one location to another, and the destination is pretty strapped for bikes. (In fact, sometimes there is a person waiting around for a bike to arrive when I show up.) The problem is that the bike is in sorry shape (for example, the gearing has a problem, etc.). I feel bad about flagging a repair issue that will take the bike out of service when bikes are needed; at the same time, repairs are needed. How do others handle this situation?Hello, Angels 👋
As you may have noticed, the Bike Angels community has been a bit quieter during the colder months. 🦗 With the warmer weather in full swing, peak bike season is coming quickly–and so is a revamped Bike Angels Community! 🙌 My name is Jess, and I’m here to serve the Bike Angels Community and tune up your Angel experience. I’ve recently joined the Bike Angels Team to help optimize the community structure and content and spread our wings (pun intended) by expanding membership to more NYC Angels. I believe connections are made stronger and ideas get better when we get to know each other a bit. So, here are some details about me… B.S. in Mass Communications & Fine Art >> scrappy problem solver who really loves a challenge Served a variety of communities in hospitality-focused and journalistic roles for more than 18 years >> in the trenches Bike Angels n00b with 4.5 years experience driving innovative solutions for riders and drivers with Lyft >> ready to serve and make things happen Outside of work, I enjoy hiking, attending concerts, trying new foods, and spending time with my partner and ourcats. I’m so very excited and curious about the interactions we’ll have here and the magic we’ll make together. 💫 I encourage you to share this community with your friends and fellow NYC riders! Updates and improvements to the BAC experience are coming soon.🔜👀 One last thing… if you see a survey in the community, please take a moment to fill it out! Insights from these questions will be used to drive future improvements to the community. 📝 Note: This is an intro post! Say hi and share about yourself below, and if you want to share your BA experiences, be an Angel, and create a new public post. 👼[Discussion] Tips for a Bike Angels n00b? What do you wish you knew when you started as an Angel?
As a rather new addition to the Bike Angels Team, I’ve noticed–there’s a lot to this whole thing! What was the most confusing thing when you started as an Angel? What tips do you have for new Angels? (cherubs… sweet baby angels? 🤔 ) Share details about what the learning curve was like for you in the comments! ↩️What self care activity makes you feel heavenly after cycling?
International Self Care Day is this Sunday, July 24th! 💆 What self care secrets help you feel on top of the world? Any cycling-related hacks to share with the Angel community here? Lately, for me, self care looks like organizing and creating more systems in my home to optimize my living and working spaces and simplify my days, but my all-time favorite self care pracitices are soaking in a hot bath or taking an intentional moment of mindfulness. Both of these things are miraculous after a day of cycling or exercising. How do you shift gears and take a moment for yourself? Drop your favorite self care tips in the comments below. 🧘Cranksgiving 2021!
Hey there Bike Angels! It's almost time for the best ride of the year: CRANKSGIVING! If you haven't joined before, this is a food drive on two wheels. Founded by NYC bike messengers in 1999 as an alleycat race for a good cause, Cranksgiving has grown to 112 cities nationwide. Each Cranksgiving is organized independently in partnership with local community organizations and is a great opportunity to help fight food insecurity, give back, ride a bike, and maybe earn a few points while you're at it! The upcoming rides are November 20 in Manhattan, November 21 in Queens*, and December 4 in Jersey City. Props to anyone who attended the Brooklyn event earlier this month. *The Queens ride is outside of the Citi Bike service area, but may interest folks who have their own bikes.Don't do it!
Logically, signing up for Pink would remove you from Bike Angels, right? Why would Lyft undermine Bike Angels when they are doing such a poor job of balancing the bikes? FREE UPGRADE All the perks, all the glory because you're a valued Citi Bike® member,we're offering you a free upgrade to aLyftPink annual plan.
Bike Angels Cafe
35 Posts
