Reason for Abandoned E-Bikes? Solutions?
I been seeing a growing number of abandoned CB E-Bikes lately while out riding. I assume the main reason is that the bike ran out of battery? If so I guess the rider did not see how much miles were left and determine if they had enough to get to their destination? I assume rider is still responsible for the cost of the bike if something happens to it before docking? Maybe CB should not allow bikes to be undocked with less than say 1 miles? Maybe put a flashing indicator on the screen when miles drop below say 2 miles? Interested in ideas. I hate seeing a growing number of abandoned bikes bc it just means CB costs will go up for all of us.Lyft Pink All Access is not what I thought!
Lyft Pink All Access is not what I thought! UPDATED THANK YOU OMAR WRONG. IT'S EXACTLY WHAT WE WISHED FOR AND MORE. WE WANT TO USE THE SHARED RIDE FEATURE, AND HAVE ALL THE CHARGES TAKEN ROME THE LYFT CREDITS OMAR SAYS WE CAN DO THAT IN NYC WE GET 60 MINUTES FREE E-BIKE CREDITS THAT'S NOT AVAILABLE IN OTHER MARKETS I thought I made it clear here what I wanted to do, but now I learn my Lyft credits do not transfer to Citibike!!?? UPDATE - WRONG. THEY APPLY SORRY ABOUT THE SNARK They're not available in the Citibike app? BECAUSE ONLY SHOWING UP ONCE IN MANHATTAN (OMAR) That really should be something that's pointed out right away to everybody. WHY? IT'S WELL KNOWN LYFT CREDITS APPLY ACROSS ALL LYFT PRODUCTS So when I get to New York City, I'll have a Lyft Pink All Access Pass membership, and a lot of money in Lyft credits. YEAH! I'll get to take a Citibike out, and all those membership benefits, but I have no access to my Lyft credits to spend on a Citibike? NOPE! WRONG I can use my Divvy Point Bank to buy Lyft credits and use them for Lyft rides in NYC. YES. LOVE THE PROGRAM ! I assumed Lyft credits were universal and could be used across all of Lyft products. ASSUMED CORRECTLY What a bummer. NO BUMMER OMAR FIX This fits in with the lack of support that I keep talking about. I've been posting here. I've been sending messages to Jess. I've been trying to nail this whole thing down. Asking questions, and nobody's from the company has come in and responded to any of this stuff TRUE I TRIED THE LYFT APP CHAT AND THEY HAD NO CLUE THEY REFERRED ME TO HERE MAKES SENSE THIS IS THE BIKE ANGELS FORUM. ALL THINGS BIKE ANGELS Here in the Citibike app. When I go to select a bike, it shows that I have ride credits available. So this is in the Citibike app that's showing me I have ride credits available. So why can't I use those credits? (photo) FIRST, AS WE ALL KNOW, THE CREDITS ARE APPLIED AUTOMATICALLY I CAN IT JUST WON'T SHOW UP IN THE RIDE CREDITS WINDOW UNTIL PEOPLE ARE IN MANHATTAN1500 Point Key Now Plastic?
When I joined Bike Angels several years back the reward for 1500 points was a nice metal Citibike key. So I finally hit 1500 and received a cheap plastic one similar to my original one. Very disappointing! Achieving the metal one is like getting a fancy metal credit card that makes you feel special for your achievement. Bring back a metal key please! Thanks!Citibike app "Bring a friend on a ride" ??
Hi If anyone can help it will be much appreciated. With the Citibike app is this "Bring a friend on a ride" feature enabled and is it unlimited? (photo below) In NYC I will have the Lyft All Access Pass and my friend will not have any memberships. With the Lyft Pink All Access Pass membership you use the Citibike app in NYC to get bikes. We're hoping the "Bring a friend on a ride" feature is enabled in the Citibike app and is it unlimited. As you can see in the Divvy app, there is an icon, and it reads: Bring a friend on your ride. Start riding together and add up to 1 person on your ride. Thanks for your help. Much appreciated.Disappearing, reappearing station.
Hi everyone, this morning I noticed that my local Citi Bike station had completely disappeared from the map, and all the bikes—both e-bikes and the classic bike—were marked as unavailable. I tried to check one out, but it was also marked unavailable. I assumed the station might be broken. However, at 7:30 AM, the station reappeared on the map, and all the bikes were suddenly available again. I'm curious, does Citi Bike shut down stations at night and then reopen them for commuter traffic in the morning? Could this be related to the Labor Day holiday weekend? Has anyone else experienced this?
Idea: Always Offer Low-assist option for eBikes (next-gen)
As many riders know, the low-assist mode for next-gen eBikes is only available if there are no classic/acoustic bikes at the station. When you then scan the eBike using the app you choose between low assist and full assist. Citi Bike ought to offer the option of low assist for next-gen eBikesregardless of the presence of a classic/acoustic bike to accommodate. If you agree with this idea, please like this post to show your interest to the Bike Angel team. For me there are two reasons why I'd like to see this: Classic bikes have seats that don't go high enough for riders 6'1 or taller which can lead to knee pain for long or uphill rides. Next-gen bikes allow for the seat to move higher but more often than not I have to pay for this privilege because there are classic bikes at the station. On more than one occasion I don't get the pedal assist option for eBikes because there's one classic bike at a broken dock that can't be removed so I'm forced to pay for a full power eBike ride when I don't want to/shouldn't have to. To streamline the experience, this should be an opt-in option so that full-assist riders used to scanning and riding aren't burdoned by having to choose full-assist each time. Lastly, in conjunction with this idea, please offer users the pedal assist preference via the iPhone and Android apps (under Settings). For some reason it is only offered via https://account.citibikenyc.com/profile after logging into your account making it frustrating and confusing for riders who primarily use the app and can't find anywhere to update their preference:
