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jm's avatar
jm
Hustlin' Helper
3 hours ago

Joyriders and All Access

Regarding the Joyriders 15-minute extension for classic bike rides.

Remco previously wrote:

"The Lyft Pink upsell/included benefits message is not aware of your Joyrider status. If you have Joyrider status, you'll get an additional 15 minutes on classic bike rides for both membership types."

Link:
Will Lyft Pink Access All Market? | Bike Angels

I currently have the Joyrider perk and an All-Access Pass, and the Citibike app still shows a 45-minute ride limit, while the Divvy app correctly shows 60 minutes.

Can you clarify this? Based on Remco's post, I thought the 45-minute limit was only reflected in the "Lyft Pink upsell/included benefits message," and once approved as a Lyft All-Access Pass member, the Citibike app would update to reflect the full 60 minutes.

I understand that promotional messaging did not recognize my Joyrider status, but now that I'm a confirmed Lyft All-Access Pass member, shouldn't the Citibike app reflect the 60 minutes per Remco's explanation?

 

 

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