Forum Discussion

zswapsny's avatar
zswapsny
Casual Commenter
2 years ago

Lifetime Rewards - delays again???

I earned the Hustlin' Hero award on June 1 ... nothing received so far. Emailed Lyft on August 6, usual cut-and paste message "You should receive your replacement reward(s) within 3-6 business weeks!...
Hustlin' Hero
rewards
  • jenniferrp's avatar
    jenniferrp
    2 years ago

    Hey everyone! Just wanted to provide a quick update here.

     

    I've reached out to each of you via email with an update on the status of your reward shipments and requesting address confirmation from a few of you. If you have any specific questions, please respond directly in that email thread. 

jenniferrp's avatar
jenniferrp
Bike Angels Team
2 years ago

Hey everyone! Just wanted to provide a quick update here.

 

I've reached out to each of you via email with an update on the status of your reward shipments and requesting address confirmation from a few of you. If you have any specific questions, please respond directly in that email thread. 

  • BlueSteelBiker's avatar
    BlueSteelBiker
    Resourceful Rider
    2 years ago

    Hi Jennifer, I've received your e-mail, and want to share my appreciation for your attention here. Setting expectations with a realistic update is very much appreciated, especially since this is for a milestone reward, after all! 🎉

     

  • jm's avatar
    jm
    Hustlin' Helper
    2 years ago

    Hi

    Just checking in.

    We appreciate the award program and Lyft's commitment to the Angels program.

     

    What fun. And for some lucky cities, a great opportunity to put some cash into people's pockets.

     

    Having said that, we sure wish this free stuff mailout would be resolved. If only because it casts a doubt on the corporation's ability to run It's operations effectively  

     

    Thank you.

  • ravensjazz8's avatar
    ravensjazz8
    Resourceful Rider
    2 years ago

    Hi Jennifer, could you help resolve my issue too? It's for the reward tier where I'd get Bike Gloves. I recently got my Bike Key (from the tier below), but after over 12 months of the above described frustration. Now I don't think I'll ever get these gloves. Please let me know if you can help, thanks!!

  • BlueSteelBiker's avatar
    BlueSteelBiker
    Resourceful Rider
    2 years ago

    Just want to give an update that I've received the reward gift as of last week or the week before. Support may have somehow fat-fingered a 6-digit (!) zip code for my address, instead of the correct 5-digit zip code, when they asked me to confirm my address in the final follow up. Thanks for your help in this, jenniferrp! Best wishes to everyone else in this thread.

  • bwitt's avatar
    bwitt
    Steady Solver
    2 years ago

    I have received my Joy Rider and Casual Cruser rewards!  Thanks jenniferrp!  I'm just waiting on my Steady Pedaler now.