Forum Discussion

cb's avatar
cb
Steady Solver
4 years ago

Bike Angel Reward

Some time ago, I passed the 2,500 points mark. There were then many delays and I didn't receive the stainless key reward. In February I received an email saying they were working on it and would send...
  • Jess's avatar
    Jess
    4 months ago

    Hi there, setgreethank you for visiting the community! I understand that you've not been receiving your Bike Angel rewards, and I want to make sure you get all the goods you've earned. I sent a DM your way to confirm your address and place the orders for your Lifetime Achievement rewards as soon as possible. 

masonj's avatar
masonj
Resourceful Rider
4 years ago

No problem! We're sorry for the inconveneince. If there's anything else we can do to help, just let us know!

  • MKL68's avatar
    MKL68
    Casual Commenter
    4 years ago

    How can we get the steel key earned in 2020? Customer service isn’t really able to help. 

    • cb's avatar
      cb
      Steady Solver
      4 years ago

      I still haven't received mine either despite numerous email exchanges. Frustrating!