Forum Discussion

RickyDee's avatar
RickyDee
Steady Solver
2 years ago

Unequal pay for some of us!

So the emails from Tremendous went out and confirmed something very disturbing. Those of us who have not yet been given the new redemption procedure (“old app”) are being paid less than those who hav...
feedback
  • Ben's avatar
    Ben
    2 years ago

    Hey Jess, I don't "feel" like I'm "earning significantly less", Im literally and mathematically earning significantly less. I earned $805 less in July than I would have if I was on the new system. This sound fair to you? This is some of the most physically demanding work in the city and Citibike is jipping us Power Angels out of thousands. We are your superusers and biggest bikerunners and youre actually rewarding the cheaters everyone knows about more for their "bike switching" than for your biggest fans doing the actually bike angeling work. It's not a long- term strategy to treat users unequally. 

     

    -BS

  • Oldrunner's avatar
    Oldrunner
    2 years ago

    yes and a lot of us didn’t know you changed the system and therefore didn’t know we had to manually exchange points for the membership extension. I would like to be credited for the month I missed due to the unannounced policy change. Can you help me with that?

JP191's avatar
JP191
Resourceful Rider
2 years ago

It doesn’t make any sense . Seems like something that should have a solution.

  • Leslie52's avatar
    Leslie52
    Steady Solver
    2 years ago

    It is not that complicated.  Poorly planned.  I used to manage strategic alliances through a web portal.  The payments likely have nothing to do with the app.  They can simply adjust the algorithm in the payment software to reflect the higher payment structure for those of us who earn more than 200 points each month.  In fact, why even bother with the tiered structure, when the difference is just pennies...at least for those of us on the leaderboard.  Why would we even bother to cash in less than 200 points on the new app?  Maybe the point structure allows them to pay dabblers a bit less, but it is not going to motivate people to earn more points if they are not already earning 200 per month.  Those are the people who just want to extend their membership are not going to work more for a few more cents for every ten points.  It will make a minimal difference to Citi Bikes bottom line, while merely irritating those of us who are actually serving the community.