Forum Discussion

Challa1028's avatar
Challa1028
Resourceful Rider
2 years ago

Scratched/Burned out bike QR codes and numbers

Hi all,    since becoming a frequent Citi bike rider I have noticed that QR codes will be scratched out/burned off. Sometimes I walk quite a while to go to a location of an e bike and it’s really a...
Astnish28's avatar
Astnish28
Casual Commenter
2 years ago

Someone has said they were able to get chat support to give them the bike number this past week. I am not sure why he was able to get that when so many of us have trouble. JUST PUT THE FULL NUMBER BACK IN THE APP!!! FFS it is so simple.