Forum Discussion

zamansky's avatar
zamansky
Resourceful Rider
2 years ago

I was switched back from the new point system to old and it screwed my rewards

I've been on the new points / rewards system for a few weeks and have accumulated 460 points for the month.   This morning, they switched me back to the old system but didn't award any of the rewar...
  • Jess's avatar
    Jess
    2 years ago

    Editing to clarify that no points were lost while this issue was happening, and Angels should find their point totals are as expected. 

     

    Following up to report the Bike Angels Team pinpointed the root cause issue and implemented a fix. Anyone who saw their BA profile revert back to the old program, should now see it has returned to the new profile. 

     

    If you don't see the change back, close and restart your app. 

     

    Big thanks to zamansky for posting this topic and flagging this bug! 🐛