Forum Discussion

jm's avatar
jm
Hustlin' Helper
2 years ago

Update the app SEE NEW ANGELS PROGRAM

The numbers are pretty similar.
  • jenniferrp's avatar
    jenniferrp
    2 years ago

    Hey jm and Leslie52. Thanks for sharing your questions and feedback in the community! While the Community was launched with a focus on Citi Bike, Bike Angels from all regions are welcome. As the Community continues to grow, we’re looking forward to having more input from Bike Angels in all participating regions! All of our participating Bike Angels regions are listed in the FAQ. 

     

    Rewards vary depending on the Bike Angels program in that region, and currently cash/e-gift cards are only available in Boston and New York. Once redeemed, you’ll receive your Tremendous email no later than the 10th of the following month. Head to our website, here, to view a breakdown of Divvy specific rewards. Once you surpass 10 points, you’ll be able to redeem your points for available rewards in the Bike Angels profile under ‘Bike Angels rewards’ by tapping on the blue box of the reward you’re interested in. As a heads up, Bike Angels ride credits do not expire. You can check out more info about Bike Angels ride credits in this thread.

     

    Since your points are now stored in the points bank, they won’t reset at the top of each month. Instead of rewards being sent automatically, we wanted to place more power in the hands of our Bike Angels and give you the freedom to choose which rewards you’d like to receive! You can also check out this post from May for some more helpful info on the rewards system update.  

  • Leslie52's avatar
    Leslie52
    2 years ago

    I think it is different in NYC...guess we should mention where we are located when we post on here because what applies in one region is unlikely to be true in another.

jm's avatar
jm
Hustlin' Helper

Reading through previous posts, it looks like this "New" Bike Angels points/purchase

system has already rolled out in NYC at least 1 month ago  

 

We just got it today in Chicago.

 

Is there a forum like this one for Chicago Bike Angels?

 

Thanks.

  • jm's avatar
    jm
    Hustlin' Helper
    2 years ago

    Leslie, thanks for posting.

     

    In Chicago, starting yesterday, June 3, with an app upgrade, the new points system for our Divvy Angels works on Android. Not sure about iPhone.

     

    But... we cannot exchange points for cash money. Only Lyft credits, eBikes, and membership   

     

    Too bad.

     

    Thanks.

    • jenniferrp's avatar
      jenniferrp
      Bike Angels Team
      2 years ago

      Hey jm and Leslie52. Thanks for sharing your questions and feedback in the community! While the Community was launched with a focus on Citi Bike, Bike Angels from all regions are welcome. As the Community continues to grow, we’re looking forward to having more input from Bike Angels in all participating regions! All of our participating Bike Angels regions are listed in the FAQ. 

       

      Rewards vary depending on the Bike Angels program in that region, and currently cash/e-gift cards are only available in Boston and New York. Once redeemed, you’ll receive your Tremendous email no later than the 10th of the following month. Head to our website, here, to view a breakdown of Divvy specific rewards. Once you surpass 10 points, you’ll be able to redeem your points for available rewards in the Bike Angels profile under ‘Bike Angels rewards’ by tapping on the blue box of the reward you’re interested in. As a heads up, Bike Angels ride credits do not expire. You can check out more info about Bike Angels ride credits in this thread.

       

      Since your points are now stored in the points bank, they won’t reset at the top of each month. Instead of rewards being sent automatically, we wanted to place more power in the hands of our Bike Angels and give you the freedom to choose which rewards you’d like to receive! You can also check out this post from May for some more helpful info on the rewards system update.  

    • Leslie52's avatar
      Leslie52
      Steady Solver
      2 years ago

      What happens after you earn more than 200 points?  Some of us get Amazon credit (gift cards) rather than cash.  You may have it too but you have to earn enough points in a given month to earn the cash.  It resets at midnight on the last day of the month.  Then you begin earning membership extensions again for the next month.

      • jm's avatar
        jm
        Hustlin' Helper
        2 years ago

        Leslie, the monthly points total, and the option to cash out, still resets even with the new points system?

        I understand it's a slow rollout, but the new system eliminated the point reset (of course, it's not the end of the month yet)

        If what you say is possible, meaning Chicago Divvy might have a cash out option, so far it's not showing up on anyone's redeeming options.

        And, as usual, dispite many requests for clarity, or pleading requests to add the cash option it to Divvy. Lyft and whomever, have not responded.