Forum Discussion
It's because they're nearly impossible to push or ride once the power runs out. It's like the motor is working against you. If it worked like a classic bike when the power ran out, albeit a heavy one, then I'm sure more people would be willing to return them. Also, I imagine when people do abandoned them they call it in as to avoid the $2,000 fee.
Always check these things before you ride a Classic Bike: both hand brakes, tire pressure on both wheels (with a squeeze), bell, resistance when turning hand shifter, kickstand does not dangle, seat height, bungee cord on basket, turn the pedal backwards a few times to check for undue resistance. All of this takes about 60 seconds. Never forget to do this. Also, always pull on the bike somewhat firmly to make sure that it was docked properly before you begin to unlock.
- counterspin2 months agoResourceful Rider
Sometimes the cables on the shifter of a classic bike are put on in reverse so that when you twist for low gear going forwards you will go into high gear and vice versa. This is not really a big deal but it has been happening quite often lately.
- marlene032 months agoModerator
Hey counterspin!
We really appreciate you taking the time to share your experience and feedback. It’s truly helpful for us as we strive to improve. You can find an email regarding your case, reference number #217119835, where we’ll discuss the best way to resolve this.
Thank you once again for your input!
- BananaBlack2 months agoResourceful Rider
I had a similar situation where they charged me $104 for 24 hours because a bike didn't dock properly. I called it in like you did, but luckily I also took pictures and video of the situation. Once I sent those in they immediately removed all the charges.
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