Point Boosts
Hi! I've been getting the 2x boost for a while now, and I see that some Bike Angels are getting access to a 3x boost, but others aren't. Is there a specific factor that causes the 3x boost to kick in...
Forum Discussion
Hey, Greta, thanks for posting in the community about your Boosts. I’m happy to know you’ve been finding the Boosts beneficial, and I understand you’d like to learn more about the different incentives.
Incentives will generally be seen in the app during peak times, and Angel incentives are account-specific and dynamically generated. At times other Angel's incentives can differ from yours. We encourage Angels to be on the lookout for future updates about earning more points. We’ll always notify you in the app when there’s an opportunity to maximize your rewards.
Please see my response to the original poster. And of course...I am typing this on my microsoft surface, so I once again needed my phone to authorize the code and was again asked for my email address. The security for this app is overkill. There needs to be a back up method or some way to access the code on a windows based system. Not everyone has a mac or an iPhone.
Thanks for your messages and comments about this, Leslie52 . I’ve been working to learn more about the 3x Boosts you weren’t able to see in your app, and I apologize I haven’t followed up sooner.
I truly appreciate you flagging these issues here in the community and providing valuable insight into your experiences as an Angel, a community member, and with our support team. Feedback like yours helps drive larger improvements to the Bike Angels program and community.
I wanted to clarify that we’re aware that the Bike Angels Community requests a sign-in each time, and this requires you to use two-factor authentication. Our team understands this is a frustrating experience, and we’ve flagged this issue internally for future iterations and updates to the Bike Angels Community here. 😊
