Forum Discussion

HoekedOnPhonics's avatar
HoekedOnPhonics
Resourceful Rider
6 months ago

Monthly Rewards

I have 2 questions about Bike Angel Rewards: I redeemed 1,000 points for a $200 gift card in the app last night, but I neither received any conformation in the app nor any email. Am I now understan...
capital bikeshare
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  • T1m3Wizard's avatar
    T1m3Wizard
    5 months ago
    1. If you redeemed last night on 6/17/24 then you can expect an email with the redemption code to be sent to you from Tremendous between the 1st and 2nd week of July (they always pay out towards the beginning of the following month. You will just have to wait, there is no confirmation emails until then.
    2.  That page you stumbled upon might be outdated. If you are able to redeem $200 with 1000 points as stated above then you have already been moved to the new structure and this portion no longer applies. FYI - 762 points remaining in your point bank then you can redeem 3 additional $200 cash reward and change (at this tier each point is worth $0.20 or $2.00 for every 10 points).
Jess's avatar
Jess
Bike Angels Team

Thanks, T1m3Wizardfor clarifying how the cash rewards work! (Note: This is true for all Bike Angels regions with cash rewards* except Boston.) 

Thanks also for flagging this article needs an update. I'll make sure that is reported so our team can get this information corrected. 👼

bwitt's avatar
bwitt
Steady Solver
5 months ago

This is true for all Bike Angels regions except Boston.

I'm using the Bay Wheels Android app and don't see the cash rewards option.

  • Remco's avatar
    Remco
    Bike Angels Team
    5 months ago

    This is correct, it was Jess' intention to say that we have reward stores in all regions except for Boston (which still uses the older auto-redemption model where you don't get to choose what you get).

    The rewards in the rewards store can change from region to region and currently the only regions that have cash rewards in any form are NYC, Washington DC and Boston.

    • Jess's avatar
      Jess
      Bike Angels Team
      5 months ago

      bwitt Sorry for confusing things! Remco thanks for clearing that up 👼

      Each program's rewards page is linked at the bottom of our homepage, and I've alerted the team that this section on the Capital Bikeshare rewards page needs an update. 

      • bwitt's avatar
        bwitt
        Steady Solver
        5 months ago

        Thanks!  I was hoping the cash rewards program was expanding to Bay Wheels 😀