Forum Discussion

cb's avatar
cb
Steady Solver
4 years ago

ebike credits

I'm wondering why the ebike credits are not fully depleted oldest first. I have random small amounts remaining from several angel rewards while at the same time ebike credits from a later date are be...
  • BikeAngelsTeam's avatar
    BikeAngelsTeam
    4 years ago

    Coming back to this thread with some fixes from our rewards team!

     

    With the helpful examples and feedback that you all raised, we were able to identify and fix an issue that prevented these coupons from stacking. 

     

    You know what they say, “team work makes the dream work”. 

     

    These coupons are all fixed as of this morning to stack on your rides as originally intended! Any remaining balances from these coupons will be stacked and used on your future rides too.

     

    If you are seeing something different in your app, let us know and we will dive in and take a look!

cb's avatar
cb
Steady Solver
4 years ago

As of today my credits are once again showing remainders as well. Seems like it was fixed for a short time and now has reverted back to not applying the remainder of credits to an ebike charge.