Forum Discussion

Gator's avatar
Gator
Resourceful Rider
2 years ago

3X Streak Ended on a Positive Ride

I had a 3X streak going that was ENDED by a ride in which I earned 9 points: I picked up from a neutral station and returned to a station that had 9 return points.  In the past I believe that all pos...
  • jenniferrp's avatar
    2 years ago

    Hey Gator ! Neutral rides shouldn't affect streaks and negative pickup and dropoff locations will immediately end an active streak, just like you mentioned. If there was an issue with a specific streak from your rides on Friday, I'd recommend contacting Support, here, to ask them to take a peak at what happened in case there were any issues.