To our Bike Angels,
We wanted to give you all an update on your hard-earned rewards and the status of Bike Angels swag.
We have recently made some big updates to the Bike Angels program i...
Published 4 years ago
Version 1.0
Blog Post
What’s funny is that citibike thinks this is an acceptable alternative to actual customer service.
Shame on you.
I’m not even keeping track of the rewards any more. I ‘earned’ a steel key WAAAY before Citibike said Anything about discontinuing it. They told me I’d get other rewards instead.
NOTHING.
Y’all should just give it up and give us more credits and money. Wait…you can’t even get that right. All sorts of my credits expire while newer credits get used.
FIGURE IT OUT.
SMDH.