Blog Post
Jess
12 months agoBike Angels Team
Hey there, RickyDee, thanks for taking the time to send this feedback about your experience with Pillar. You're right that we'd want to be aware of any weirdness preventing points from creditng at stations that have Pillar docks and the older docks.
I'll call attention to this feedback internally to flag any potential unintended impact to Bike Angels as Pillar is being further implemented. It would be helpful to pinpoint this ride to share with the feedback so we can investigate more deeply. I'm looking at your recent support interactions—Do you recall the date and approximate time of the ride? I want to make sure I have the right one. 👼